Invoice Notice

Effective Date: March 27, 2026

This page explains OmniRouters' current handling principles for billing documents, payment receipts, and invoice requests. It should be read together with the Billing and Refund Policy and the Terms of Service.

1. Scope

This page applies to payment records, billing documents, and invoice requests relating to the OmniRouters website, console, API top-ups, related paid services, and any business services confirmed in writing between the parties.

2. Issuing Entity

OmniRouters is currently operated by HONG KONG ZHIJIE INTELLIGENT TECHNOLOGY LIMITED, with its registered address at RM 5B 12/F TUNG LEE IND BLD 9 LAI YIP ST KWUN TONG HONG KONG.

If OmniRouters provides you with an invoice, receipt, payment confirmation, or other settlement document, that document will generally be issued in the name of the current operating entity unless otherwise agreed in writing.

3. Document Format

Because the current operating entity is a Hong Kong company, the documents we provide may take the form of an invoice, receipt, payment confirmation, or other commercial document. Their format, fields, and tax details may differ from the local invoice format used in a particular jurisdiction.

Unless expressly agreed otherwise in writing, OmniRouters does not guarantee that it can provide a document in any specific jurisdictional format, tax type, or invoicing schema. You are responsible for determining whether the document satisfies your local accounting, reimbursement, or tax requirements, and you should consult your own professional advisers where necessary.

4. Information We Recommend You Provide

To help us verify and process your request, please provide:

• your account email or account name
• order number, top-up record, payment time, and payment method
• billing entity name or recipient name
• billing address, contact person, phone number, and receiving email
• tax ID, company registration number, or other identifying information if applicable
• the type of document you need and a short explanation of its intended use

5. Processing Principles

• we may ask for payment proof, billing screenshots, bank records, or other reasonable supporting materials
• processing time may be extended if information is incomplete, payment status is abnormal, a refund dispute exists, or additional compliance review is required
• issued documents are generally not re-issued or modified unless correction is required due to our processing error or applicable law
• if the underlying payment is later refunded, reversed, charged back, or disputed, the related document may need to be voided, offset, or adjusted accordingly

6. Contact

If you need to request an invoice or payment document, please contact:

• Business: business@omnirouters.com
• Support: support@omnirouters.com

We will review and respond within a reasonable time based on the request type, payment status, and completeness of the submitted information.